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Alexander Manufacturing Promotional Products

GENERAL ORDER INFORMATION

 

PRODUCTION TIME: 5-7 working days. Some items may require a longer production time. Call for more information.

 

OVER/UNDER RUNS: We reserve the right to ship and bill for five percent over or under ordered quantity. 

 

BLANK ITEM ORDERS: Use next column pricing.

 

PAYMENT TERMS: Net 30 days upon credit approval. 

 

PRODUCT GUARANTEE: Alexander warrants all products to be of the highest quality and will replace any defective products without charge. Liability limited to amount of invoice.

 

RETURNS: All claims must be submitted in writing within 30 days from receipt of goods. Returned merchandise will not be accepted without a return authorization number issued by Alexander. Goods must be returned within 15 working days of authorization issuance or the claim will be void.

 

REPEAT ORDERS: No set up charge for orders that are less than two years old. When reordering, specify previous purchase order number on current purchase order. 

 

CANCELLATION: Customer is responsible for all costs incurred after production starts.

 

SHIPPING: Most orders will be shipping from ZIP code 61776. The most economical carrier will be selected unless otherwise specified.

 

FREIGHT CLAIMS: Recourse with carrier is the responsibility of the customer. Title to merchandise passes to consignee on carrier pickup.

 

STANDARD IMPRINT COLORS

 

Alexander promotional products are available with 22 different imprint ink colors at no additional charge. If a color other than described below is needed, be certain to specify the PMS coated color number or name. 

 

There is a $45.00(G) charge for a requested color that is not on the list shown here.

 

 

SAMPLE CHARGES

 

RANDOM SAMPLES: Free samples with provided shipper number. The following exceptions will incur a charge of $20(A) each:

-1915 Aqua Pod Bluetooth Speaker

-1913 Ultra Slim Power Bank

-2931 Defender CREE® Flashlight

 

BLANK SAMPLES: Free samples with provided shipper number. The following exceptions will incur a charge of $20(A) each. Maximum of 3 blank samples:

-1915 Aqua Pod Bluetooth Speaker

-1913 Ultra Slim Power Bank

-2931 Defender CREE® Flashlight

 

SPEC SAMPLES: 25% off EQP with $50(G) setup charge, per color/location decorated with customer supplied artwork. 

 

SERVICE CHARGES

 

SETUP: $50(G) per imprint color/location, applied to all orders except exact repeats within two years. 

 

COPY CHANGE: $50(G) will be applied per copy change. Each copy change must meet catalog minimums or a less than minimum charge will apply.

 

LESS THAN MINIMUM: $50(G) applied to orders that are less than first column quantity. Absolute minimum is half of first column.

 

RUN CHARGE: $.30(G) per additional color and/or location.

 

SCREEN WASH: $20(G) per color change.

 

PMS Match: $45(G) for a PMS coated color match not included in our standard imprint color list.

 

VIRTUAL PROOF: No charge.

 

EMAIL/PAPER PROOF: $12(G) production begins after receipt of proof approval. 

 

PRE-PRODUCTION SAMPLES: $50(G) Production begins after receipt of proof approval.

 

exact quantities: Available at a charge of $20(G).
Must be stated on purchase order.

 

ART RECONSTRUCTION: $50(G) minimum for first 30 minutes. An additional $50(G) per 30 minute increments. 

 

POLY BAG: $.075(G) per item on items where a poly bag is not standard.

 

LABELS: $.07(G) per item to attach customer supplied labels.

 

MULTIPLE ITEM POLY BAG: $.05(G) per item.

 

INSERTION: $.32(G) per item to combine a non-Alexander item(s) with an Alexander item(s).

 

DROP SHIP: $7.50(G) applied to each “ship to” after the first “ship to” address.

 

HANDLING: $5(G) per carton for handling costs of packaging and preparing.

 

INTERNATIONAL SHIPMENTS: All duty and tax charges are the responsibility of the customer. All declaration documentation will include the retail value of goods, unless otherwise instructed by customer.

 

PERSONALIZATION: $1.00(A) on laser engraved items. 

 

RELEASE CHARGE:  No release charge.

 

E-MAIL CONTACTS

ORDERS: orders@alexandermc.com

RANDOM SAMPLE ORDERS: samples@alexandermc.com 

ARTWORK: art@alexandermc.com

VIRTUALS: virtuals@alexandermc.com

GENERAL SERVICE INQUIRIES: service@alexandermc.com