| PRODUCTION
TIME: 5-7 working days unless otherwise specified.
OVER/UNDER RUNS: We reserve the right to ship and
bill for 10 percent over or under ordered quantity.
NO IMPRINT ORDERS: Use next column pricing.
PAYMENT TERMS: Net 30 days.
PRODUCT GUARANTEE: Alexander warrants all products
to be of the highest quality and will replace any defective products
without charge. Liability limited to amount of invoice.
REPEAT
ORDERS: Available for orders that
are less than two years old with no screen charge applied. When
ordering, specify past purchase order number on current purchase
order.
CANCELLATION:
Customer is responsible for all costs incurred prior to time of
cancellation in addition to a cancellation fee of $35(G).
SHIPPING: Most orders will be shipping from zip
code 61776. The most economical carrier will be selected unless
otherwise specified.
FREIGHT CLAIMS: Recourse with carrier is the responsibility
of the customer. Title to merchandise passes to consignee on carrier
pickup.
Service
Charges
SET-UP:
$40(G) per imprint color/location, applied to all orders except
exact repeats.
LESS THAN MINIMUM: $35(G) applied to orders that
are less than first column quantity. Absolute minimum is half of
first column. Emery boards are not available at less than minimum
quantities.
ADDITIONAL COLOR AND/OR LOCATION: $.20(G) per color
or location per item.
INK CHANGE: $20(G) per color for changing ink during
production.
CUSTOM INK: $25(G) for a PMS coated color match
not included in our standard imprint colors list.
LASER OXIDATION: $.40(G) per item to oxidize metal.
PAPER PROOF: $12(G) paper or e-mail proofs requiring
approval prior to production.
PRODUCT PROOF: $35(G) sample of product printed
requiring approval prior to production.
RELEASE: $5 net per order for orders with dealer
imprint copy only.
POLY BAG: $.06(G) per item on items that a poly
bag is not standard.
MULTIPLE ITEM POLY BAG: $.035 net per item.
INSERTION: $.32(G) per item to combine a non-Alexander
item(s) with an Alexander item(s).
REFILL CHANGE: $.20(G) per item to change ink refill.
DROP SHIP: $6(G) applied to each ship to after
the first ship to address.
HANDLING: $4 net per carton for handling costs
of packaging and preparing.
INTERNATIONAL SHIPMENTS: All duty and tax charges
are the responsibility of the Alexander customer. All declaration
documentation will include the retail value of goods, unless otherwise
instructed by customer.
Sample
Charges
RANDOM
SAMPLE: 25% off EQP with random logo decoration Alexander
item information.
SPEC SAMPLE: 25% off EQP with $17.50(G) set up
charge, per color/ location decorated with customer specified artwork.
SELF PROMOTION: 25% off EQP with $17.50(G) set
up charge, per color/location decorated with customer specified
artwork.
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Alexander promotional
products are available with 22 different
imprint ink colors at no additional charge. If a color other than
described below is needed, be certain to specify the PMS coated
color number or name.
There is a $25.00(G)
charge for a requested color that is not on the list shown here.
NOTE:
The three “metallic” colors listed are not representative
of their true metallic color due to printing limitations.
NOTE: Due to printing limitations and product color,
PMS coated colors will be reproduced as close to the actual color
as possible.
NOTE: Imprints on
products in catalog are for illustration purposes only and do not
indicate actual use or endorsement of that product by the advertiser.
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Order
Requirements
COMPLETE COMPANY INFORMATION
•Contact information, phone/fax/email and mailing address
•ASI or PPAI number
•Purchase order number
•Billing information, include credit card information (if
applicable)
•Order Details
•Item number and description
•Special pricing or quote-if applicable
•Item color/Imprint color
•Quantity
•Artwork specifications
•Shipping Specifics
•Ship to address
•Method, include 3rd party account number-if applicable
•Due date/In-hands date/Express Works
Artwork Requirments
CAMERA READY
ART
•Clean, crisp, high contrast, black and white art without
halftones, tints or line screens are accepted.
•Art should not need touch-up work, designing or color separations
in order to use.
•Faxes, thermographs, business cards, letterheads, printed
materials such as ads or magazine pages are not camera ready art.
•Alexander is not responsible for type errors on camera ready
art.
TYPE SET TEXT
•Fonts can be specified.
•In the event Alexander does not have a specified font, we
can purchase that font, if possible, for an additional
charge or we will match the font as closely as possible.
•If a font or color is not specified, all text will be set
in Arial using black ink on light items or white ink on dark items
.
•For an exact duplication of text based logos, we recommend
an Adobe Illustrator vector art file with text converted to curves/outlines.
ART CHARGES
•Alexander will spend up to thirty minutes making reproducible
art to accommodate our printing methods without an art charge.
•Additional time over thirty minutes will incur an art charge.
•Charges will vary with the complexity of the art and must
be approved by the client before proceeding.
ART STORAGE
•Alexander will keep all submitted artwork for two years.
•Upon request art will be returned.
ELECTRONIC ART
•Alexander uses the latest versions of Adobe Illustrator,
Photoshop and Acrobat in a PC based production facility.
•Other software files are accepted as long as the file is
saved or exported as a true .eps file and not merely renamed as
one.
•Acceptable file formats include; .eps, .ai, .pdf and .cdr.
•Vector art files should embed all high resolution images
and convert all text to curves/outline. If this is not possible
all image files, screen and printer fonts should be included with
art.
•Photoshop/full color images/bitmap/.pdf files must be at
least
300 dpi at 200% of actual size.
•If compressing art is necessary, most .sit, and .zip files
can be uncompressed by Alexander. We cannot accepts .sea files.
•All art must specify PMS coated colors if applicable. Alexander
does not use PMS uncoated colors in its printing methods.
•Non-graphic programs like Microsoft® Office (i.e. Microsoft
Word, Microsoft Power Point, etc.) are returned as unacceptable
art file formats as well as logos, images and text captured from
the WEB.
ART SUBMISSION
•PC formatted DVD’s or CD’s are accepted with
a hardcopy of the art for reference.
•e-Mail art to art@alexandermc.com and include distributor
name, purchase order number and contact name in the subject line.
•Also, fax a hardcopy to 1.800.391.2539 for a reference point.
PAPER PROOFS
•$12(G) paper or e-mail proofs available prior to production.
•Production timeline starts from proof approval.
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